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Answers
How do I place an order?
You can submit an enquiry list from our website to give us an indication of the products in which you are interested. We will contact you shortly thereafter to confirm your requirements and to assist you with placing your order. Alternatively, please contact us telephonically or by email. Please click here to view our contact details.
Click Here for a step-by-step guide on creating and using an enquiry list.
How must my artwork be formatted and submitted?
Please mail your logo to us in a jpg or Coral Draw format along with the pantone colours. Alternatively, please supply us with your original physical logo.
How long in advance before the required delivery date must I place my order?
For local orders that require printing, please allow about 2-3 weeks from confirmation and receipt of artwork.
Bigger orders coming from overseas take about 4-8 weeks by air and about 8-12 weeks by sea.
Are your products of a good quality?
Yes. All our watches carry a 2-year guarantee and have Citizen Miyota movements, thereby ensuring good quality.
How do I search for a product?
Click Here to display a step-by-step guide on searching for products from our catalogue. At the same time, we will open the main search page (i.e. "Home") so that you can see the buttons, textfields and other items to which the guide refers.
Why is it beneficial to create an enquiry list?
Click Here to view a list of the benefits of creating an enquiry list.
How do I create and use the enquiry list?
Click Here for a step-by-step guide on using the enquiry list.
Am I obligated to place an order if I submit an enquiry list?
Absolutely not.
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